All in the Family: Two Peas in a Pod
From roses on Valentines Day to poinsettias at Christmas, Two Peas in a Pod offers fresh-cut flowers for any occasion.
Pat and Bill Peoples took over complete ownership of the store in 2007 after another couple sold their share.
“In a way, it doesn’t seem that long ago,” said Pat. “Previously, another couple were our partners in the business…(They) invited us to participate in the business. We’re glad we’re in it.”
Bill said the shop has all kinds of flowers available to meet customer’s needs.
“We’re full florist, so we handle a lot of cut flowers and fresh flowers,” he said. “We’re a part of Teleflora, so we handle things anywhere in the country.”
In fact, Bill said flowers have even shipped outside of the U.S.
“We’ve shipped to Canada and all over the U.S.,” he said. “But basically, our work is here in the valley, Marietta and Parkersburg.”
Pat said being a part of Teleflora opens up a huge range of new business.
“It’s different from going online to 1-800-FLOWERS or Proflowers.com,” she said. “These aren’t shipped orders; the orders come but it’s made by a local florist. It’s fresh; (the order) comes in, we do it and we deliver it…It opens up a whole other customer base.”
Bill said that busy days can pop up at anytime through the year.
“Our busy times are Valentine’s Day, Easter, Christmas, all holidays,” he said. “We have weddings, proms, sympathy flowers and birthdays…It depends on the time of year.”
Pat admitted that the shop has changed over the years, adding garden stones, throw blankets and wind chimes, among other items.
“A flower shop isn’t just about flowers anymore,” Pat said.
Despite that, customers can have just about any amount of customization they’d like on flower arrangements, Pat said.
“For funerals, we do things to honor a person’s life,” she said. “We can feature that by adding things that really speak to that person’s life.”
She said that flower arrangements for men can include anything masculine, including deer antlers for avid hunters.
Bill said that the day-to-day business is often handled by other employees.
“We’re not hands-on in the Two Peas business too much,” he said, adding, “If you get the right people, you’re fortunate.”
Likewise, Pat agreed that having good employees makes all the difference.
“I just couldn’t imagine having better employees, with all their knowledge and love and passion for what they do,” she said.
Pat said that also being funeral directors, she and Bill deal with many flowers, which helped contribute to them considering taking on Two Peas in a Pod.
“As funeral directors, you get involved with flowers a lot, you use a lot of flowers,” she said. “We’re glad we’re in it. Bill and I don’t pretend to be experts on flowers, but we sure have them here. Our experts work for us; we tackle the business end and they tackle the creative end. We’re an extremely busy shop.”
Pat said that though she’s not related to any of the employees, they are treated like family.
“I think all small businesses, whether you’re related or not, you act like a family,” she said. “We’re all close and we all get along.”
She said that goes for her and her husband as well.
“Bill and I don’t disagree on a lot of things,” Pat said. “And so many of the important things we do see the same way, which is good. One of us might have a different idea about something which solves the problem. We treat each other as a good resource. I think that’s part of a good dynamic in business.”
Manager Chris Kiggans, also head designer, has worked at the shop for about nine years. She said that Two Peas in a Pod sends out 20 or more flower arrangements each day, excluding big holidays.
“We never know when we’re going to get super busy,” she said. “We’re good at the ‘On the edge.'”
Pat said small businesses are challenging but rewarding.
“Small businesses are the backbone of the country,” she said. “It’s a whole different dynamic…from a large corporation. Small businesses have special challenges to survive. (They’re) so important, especially in our small town.”