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Everyday Leadership: Leaders need to focus on quality in goods, services

June 8, 2011
The Marietta Times

Around this time of June at the age of 12, I first hired out my services to put up hay. By the time I was 14, I was helping put up 30,000 bales a year. At the end of every day, I would ask the farmer, my employer, how many bales we put up that day. Whatever he said I wrote down in my log. The amount generally ended up being around 100 bales an hour.



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