A few months ago I was told a story about an interaction among two leaders and a follower. In order to make this story easier to follow, let's call the follower, Jim, his boss, Sally, and Sally's peer, Carl. It seems that Carl didn't understand an aspect of Jim's work that impacted Carl. Carl went to Sally and asked questions about why Jim did what he did. Both the leaders, Carl and Sally, were fairly new to their positions. Jim, on the other hand, had performed his job for over 10 years.